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Country Financial Homeowners Insurance Review 2022

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Country Financial Homeowners Insurance Review 2022

Country Financial offers solid homeowners insurance with useful add-ons, but it’s available in only 19 states.

Country Financial may not be one of the biggest or best-known insurance companies in the U.S., but its homeowners policies are worth a look if you live in one of the 19 states where they’re available. Country Financial home insurance has a solid range of coverage options, though you’ll have to speak with a representative to get a policy rather than buying online.

In addition to insurance, Country Financial also sells investment products such as retirement and college savings plans.

Best for: Those who prefer to have a personal conversation when choosing coverage.

Country Financial home insurance pros and cons

How Country Financial home insurance rates

Country Financial homeowners insurance earned 4.5 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The homeowners insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.

Based on these ratings, Country Financial is among Vanquangblog’s Best Home Insurance Companies for 2022.

State availability

Country Financial currently offers homeowners insurance in 19 states.

Country Financial home insurance coverage

Country Financial offers basic homeowners insurance and an upgraded option.

  • Basic insurance protects your home and belongings from various dangers specified in the policy, including theft, fire, smoke damage, falling objects and electrical damage. Damage from any disaster that isn’t listed isn’t covered.
  • Premier home insurance offers more expansive coverage for your home and belongings by paying to repair damage from any disaster that isn’t specifically excluded in your policy. It also includes extra coverage for mishaps such as countertop burns or paint spills.

Optional coverage not included in base home insurance includes:

  • Water backup. This coverage pays for damages to your belongings if your sump pump overflows or a sewer or drain on your street backs up into your home.
  • Replacement cost coverage for personal property. Country Financial normally insures your belongings on an “actual cash value” basis, which means if your stuff is stolen or destroyed, the company will pay out only what the items are currently worth. For older belongings, that means you won’t get enough to buy brand-new replacements. Opting for replacement cost coverage ensures you’ll be paid enough to buy new items in place of what was lost.
  • Earthquake protection. This coverage pays for damage from earthquakes.
  • Flood insurance. Country Financial can help you buy this coverage through the National Flood Insurance Program.
  • Identify theft expense. This option covers up to $25,000 for expenses related to identity theft.
  • Advocacy service coverage. Identity theft victims will receive help from a fraud resolution expert to restore their identity.
  • Extended and guaranteed replacement cost coverage. These options offer a buffer in case your house costs more to rebuild than expected. Extended replacement cost gives you an additional 20% of coverage beyond your dwelling limit, while guaranteed replacement cost has no limit. (Coverage in Alabama, Georgia and Tennessee is capped at 25% over your limit.)
  • Extra coverage for valuable items. If you have pricey belongings such as jewelry, they may exceed the sublimit in your personal property coverage. This option lets you cover them up to their full value. An appraisal may be required.


Home insurance discounts vary by state but may be available for:

  • Newer homes.
  • Safe heating, which means no wood-burning stove or other solid-fuel burning unit.
  • Fire and theft prevention equipment.
  • Newer electrical wiring.
  • New or hail-resistant roof.
  • Buying another type of policy with Country Financial.
  • Having a policy with Country Financial for three years or more.
  • Making payments on time for three years.
  • Being claims-free for five years.
  • New customers.

» MORE: Life Insurance for Women

Consumer complaints

Country Financial received far fewer than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: You can handle many quick tasks on the Country Financial website, including paying bills, filing claims and updating personal info. However, you’ll need to speak with a representative to get a quote.

App: Country Financial’s app is available on iOS and Android. You can use it to report and track claims, pay bills and see policy information.

Homeowners insurance buying guide

You can get home insurance quotes online, over the phone or through an agent. But before you start, take the following steps:

  1. Determine how much coverage you need. Is a standard policy sufficient, or do you want to add extra insurance for situations like identity theft or sewer backups? Check whether each company you’re considering has the options you need.
  2. Take inventory. To ensure you have sufficient personal property coverage, take stock of your belongings. Include all furniture, electronic devices, clothing, jewelry and household items. How much would it cost you to replace them? This total is the minimum amount of personal property insurance you should have.
  3. Make a fair comparison. When evaluating rates, make sure each insurer is offering the same limits and deductibles.
  4. Check consumer complaints. Although it may seem tempting simply to choose the cheapest option, look at how many consumer complaints each insurer has before choosing a policy. Poor customer service could have a significant impact on your experience if you ever need to file a claim.

How to file a homeowners insurance claim

File as soon as it’s safe. The sooner you report a theft or damage to your home, the sooner your insurer can assign an adjuster and start working on paying out your claim. Some companies let you file claims online or through their app, while in other cases you may have to call your agent or insurer instead. Have your policy number handy.

Document the damage. Bolster your claim by taking photos or video of all damage. If something was stolen, report it to the police before you contact your insurance company. Your insurer may ask for a copy of their report.

Prevent further damage. After you’ve taken pictures of everything broken or destroyed, take steps to prevent additional damage. For example, you can put a tarp over a leaky roof or blown-out window. Keep receipts for any supplies you buy, as your insurer may reimburse you later.

Frequently asked questions

Does Country Financial insure mobile or manufactured homes?

Yes, Country Financial will insure the structure of your manufactured home as well as your personal belongings and liability, but this coverage is available only in Illinois.

What other insurance does Country Financial sell?

Country Financial offers a variety of insurance policies, including car, condo, renters, life and boat insurance.

Does Country Financial have dog breed restrictions on its homeowners policies?

Yes, but only in Alabama, Georgia and Tennessee. Residents of these three states aren’t eligible for Country Financial home insurance if they own any of the following breeds (including hybrids of these breeds): pit bull, chow, Rottweiler, Doberman pinscher, Akita, wolf, wolf-dog or Fila Brasileiro.

Homeowners insurance ratings methodology

Vanquangblog’s homeowners insurance ratings reward companies for customer-first features and methods. The ratings are based on weighted average scores in several categories, including financial strength, consumer complaints, averages, discounts, online experience and more. My “easy to use” category considers factors like website transparency and how easy it is to submit requests. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best one for you. vanquangblog does not accept compensation for any reviews.

Methodology: Insurer complaints

vanquangblog examined claims received by state insurance regulators and reported to the National Association of Insurance Commissioners for 2018-2020. To gauge how insurers compare to each other, the NAIC calculates a claims index each year for each subsidiary, measuring the ratio of its total claims relative to its size, or the ratio of its total premiums. industry insurance. To assess a company’s claim history, vanquangblog calculated a similar index for each insurer, based on each subsidiary’s market share, over a three-year period. Rates are determined separately for auto, home (including renters and apartments), and life insurance.

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